The First Aquarium

A global goldfish storefront for product inquiries, stock updates, and direct customer support.

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Policy

Privacy Policy

This Privacy Policy describes how The First Aquarium collects, uses, and discloses personal information when you visit the site, communicate with us, or place an order.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updated version will be posted on the site with a revised effective date.

Personal Information We Collect

We may collect contact details, shipping details, billing details, order information, payment confirmation data, and customer support messages when you communicate with us or place an order.

We may also collect usage data, browser data, device data, IP address, and interaction data through cookies, analytics tools, and similar technologies.

How We Use Personal Information

We use personal information to process orders, coordinate shipping, provide support, communicate with you, detect fraud, maintain operations, and comply with legal obligations.

Payment information is handled by third-party payment processors. We do not store raw payment card credentials in our own database.

Third Parties, Cookies, and Data Sharing

We may use cookies and similar technologies to support site functionality, remember preferences, and understand how visitors use the site.

We may share necessary data with payment processors, shipping carriers, hosting providers, email providers, analytics providers, and other service partners that support store operations.

We may also disclose information when required to comply with law, enforce site terms, prevent fraud, or protect our rights and users.

Retention, Security, and Your Rights

We retain order and support records for operational, accounting, fraud prevention, compliance, and customer service purposes for as long as reasonably necessary.

No transmission or storage method is completely secure. We use reasonable measures, but cannot guarantee absolute security.

Depending on applicable law, you may request access, correction, deletion, or restriction of personal information by contacting WhatsApp +86 137 2554 2156 or Facebook: The First Aquarium.

International Users and Contact

We serve customers globally. Your information may be stored or processed in countries other than your own when required for payment, shipping, hosting, support, or business operations.

If you have questions, requests, or complaints about this Privacy Policy, contact WhatsApp +86 137 2554 2156 or Facebook: The First Aquarium.